Fast Document Retrieval & Delivery

Interior Vault's Executive Security Console

Interior Vault prides ourselves on our ability to provide prompt local service to our customers. One of our pillars is our file retrieval and delivery service. We have three levels of service depending on your needs. You choose your level of service when you request documents from us. In all the levels, you will be able to see that Interior Vault takes care of pulling and re-filing your cartons and files.

"We can effectively scan, recall & deliver to your office in under 1 hour with an initial call."

Level 1: Individual File /
Magnetic Tape Delivery

This level of service is for the business requesting a single file or up to 10 files or tapes from an individual carton. Upon receiving and confirming the request for document delivery, Interior Vault staff will use our computerized scanning system to locate and withdraw your files for delivery to your office or a location of your choice (the courthouse or hospital are some examples of alternate delivery locations). Interior Vault's file management system will track that there has been a withdrawal from one of your cartons. Simply contact us to arrange a time for us to securely provide pick-up, scanning and re-filing.

Delivery requested before 1:30AM
are delivered the same day.

Delivery requested after 1:30AM are
delivered next business day.

It's that easy!

 

Level 2: Multi-Carton Delivery

This level of service is for the business requesting a large number of cartons to be delivered (over 25). After confirming the receipt of your request forms, Interior Vault's staff will use our computerized scanning system to pull your cartons from the shelf and will deliver them to your office or another pre-approved location. Your Interior Vault representative will assist you in making arrangements for secure pick of your cartons to our records retention centre for re-filing and re-storage.

Depending on the size of the order and the volume of retrieval requests, large orders may take up to 24 hours for delivery to your site. Interior Vault will call prior to delivery to ensure that you are prepared to handle the incoming cartons of records.

 

Interior Vault's Executive Security Console

Level 3: Rush Service

Rush service is for the business very urgently requiring files or cartons (backup tapes for disaster recovery, files needed at the courthouse, etc). This service is available 24x7x365 and guaranteed in less than a hour. As with all other levels, Interior Vault will pull the appropriate cartons, records, files, or tapes upon the confirmation of the receipt of your request form.

 

 

In this case there are 3 ways of documents delivery:

  • Interior Vault will deliver the documents.

  • A bonded courier may pick up the documents for delivery (identification required)

  • The customer may pick up the documents

As with all other service levels, simply contact Interior Vault when done with the files and we will provide secure pick up, scanning and placement again into our retention system.

 

"We take care of Retrieval / Delivery / Interfiling / Filing / Re-filing"

"Our Service... is Your Security."

Interior Vault Ltd. is a Milton Group Company - Proud Local Business Partner in Kamloops, BC.
- Since 1897
For more information, please call: (250) 372-1897 or toll-free 1-866-772-9154 or e-mail: info@interiorvault.com